Shipping Policy
We will find the lowest cost shipping for you.
Any order received by Noon Eastern Standard Time, Monday through Friday, should
ship same day. Holidays are
exceptions. All orders will be shipped
"Ground" or the most economical way at our discretion unless you
choose another method such as Next Day Air, 2nd Day, etc. If special shipping is chosen we will do our
best to get the item out the same day but our cut-off time is 12:00 noon
EST. We will try to accommodate the
shipment time. For example, an order
placed Thursday night for "Next Day Air" shipping will be shipped on
Friday (if in stock) but not received by the customer until Monday. If Saturday delivery is desired you must
choose the Saturday delivery option because Saturdays and Sundays are not
considered business days.
Returns Policy
If
items are damaged during shipping, the customer will receive a replacement
product straightaway. Customers are required to report damage within 2 weeks. Our
shipping provider will insure the damaged items and may inspect them. The
customer will be asked to keep the damaged items and original boxes for 7
business days for the inspection of our shipping provider.
Within
30 days of purchase, the customer may return the product. If the reason for the
return is by no fault of our company's a 10% restocking fee will be charged and the customer will pay return shipping charges.
All returns must be approved by our shipping
department before the return will be accepted.
Email us or call
us at 727-489-8334 for a Return
Authorization.
Cancellation
If the customer wishes to cancel an order, the customer must contact
eversale.com via phone (727-489-8334) before 2 PM (Eastern Standard Time) the
day the order was placed.